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  • (formerly Leigh Dental Practice)
  • 325 Willow Road
  • Enfield
  • London
  • EN1 3BX
  • (formerly Leigh Dental Practice) 325 Willow Road
  • Enfield
  • London
  • EN1 3BX

New River Dental Practice complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address, and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs, and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process the personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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Treatment - New River Dental

London Denture Care

Treatment - New River Dental

General Dentistry

Treatment - New River Dental

Cosmetic Dentistry

Treatment - New River Dental

Teeth Straightening

Treatment - New River Dental

Dental Implants

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Advanced Dental Care

Treatment - New River Dental

Facial Aesthetics

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I started Invisalign with wisteria dental practice right at the beginning of the pandemic, throughout my Invisalign journey, Monsur, the dentist , was always available…

Rosie B

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High quality service. I am already 3 years as a patient in clinic and its best experience I ever had. Even my kids are happy…

Tatiana T

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Had a most pleasant experience both with reception and dentist. Dr Monsur Hannan gave me great advice and very good hygiene treatment! Totally recommended!

Irina P

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Dr Monsur and his team are excellent! I was - after a lifetime of dentistry mishaps and telling offs- dreading, like so many of us,…

Emma L

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Today was another good experience at the Wisteria house dental practice. Dr Monsur and his staff are top notch. I had a filling in one…

Rohan L S

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Worth the 6 month wait. Had terrible experiences with other dental practices in the area and I’m so glad I found another dentist! Dr Monsur…

WT L

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Friendly at the front reception, very clean, seen on time, text message alerts to inform your next appointment, went in for Invisalign and walked out…

K J

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Great service, and excellent staff! Monsur is my dentist and he’s always very friendly and gives me great advice on dental hygiene!

Jamil R

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So lucky to find such an excellent dentist in East London! I had root canal about a month ago at Wisteria House Dental and found…

Grace D

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Dr Monsur and his staff provides amazing dental treatment services at Wisteria House Dental Practice, Stratford. I had teeth whitening treatment here they provide the…

Happy Patient

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This is a long overdue review but ive been to many dentists in my life and I can say the treatment I had during my…

Shafia B

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  • 325 Willow Road
  • Enfield
  • London
  • EN1 3BX
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